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COOKIE POLICY

We inform you that this website (accessible at www.marineland.fr or www.secure-hotel-booking.com for hotel booking aspects) (the “Website”) is owned by Parques Reunidos Servicios Centrales, S.A., which authorizes SAS MARINELAND, the company operating the marine zoo “Marineland” and the mini-golf course “Adventure Golf,” to use it (both companies hereinafter collectively referred to as the “Data Controllers” or the “Publishers”).

This Website uses proprietary and third-party cookies, as well as similar technologies (HTTP cookies and local storage) that store and retrieve information about users when they browse the Website for the purposes indicated in the section “Cookies and Similar Technologies Used on the Website.”

In accordance with the principle of proactive responsibility, we inform you that no personal data is collected or transferred through this Website without first providing the required legal information or obtaining your explicit consent when necessary.

Below, you will find general information about cookies (different types of cookies and applicable terms) as well as detailed information about the cookies and similar technologies actually placed during your visit to the Website (see the section “Detailed Information on Cookies and Similar Technologies”).

WHAT ARE COOKIES?

ookies and other similar technologies (flash cookies, web beacons, trackers, etc.) are small files created by websites and downloaded to your device (computer, mobile phone, tablet, etc.) or browsers to store and retrieve certain information about the user (for example, browsing habits or information about your devices and browsers) and their use of websites.

WHAT ARE THE DIFFERENT TYPES OF COOKIES?

Below are some types of cookies classified according to different criteria:

Based on the entity managing the device or domain from which the cookies are sent and who processes the information obtained:

  • First-party or internal cookies: These are cookies sent to your device or browser from a computer or domain managed by the publishers of a website or application, from which the service requested by the user is provided. Here, first-party cookies are those placed by the Publishers of the Website.
  • Third-party cookies: These are cookies sent to your device or browser from a computer or domain not managed by the owners or publishers of a website or application, but by a third party who processes the information obtained through these cookies or similar technologies.
    If cookies are sent from a computer or domain managed by the publishers of the website or application, but the information collected through these cookies is managed by a third party, those cookies will be considered third-party cookies as long as they are used by the third party for its own purposes (e.g., to improve the services it provides or to provide advertising services on behalf of another entity).

Based on the time cookies remain active on users' devices and browsers:

  • Session cookies: Session cookies are generally used to store information that only needs to be kept to provide a single service and disappear when the session expires (e.g., when the browser is closed, ending the visit).
  • Persistent cookies: These cookies are used to store information on the user's device or browser even after the session ends, allowing this information to be accessed and processed at a later time defined by the entity responsible for the cookie. This period can range from a few minutes to 6 months, unless these cookies are manually deleted by the user. At the end of the 6-month period, the user will be asked to provide renewed consent for the placement of persistent cookies. If the user refuses, the storage period for the persistent cookies will not be extended.

Based on their purpose, cookies may be:

  • Strictly necessary cookies (or technical and essential cookies): These cookies allow you to navigate through an application or website and use the various options or services available. These cookies also manage the operation of the website or application, such as controlling traffic and data communication, identifying the session, accessing restricted areas, managing payments, controlling fraud related to service security, and using security features during navigation. This category also includes cookies that help manage advertising spaces more efficiently. These advertising spaces, which are another design or "layout" feature of the service offered to you, are included on a website or application based on several criteria, including editorial content. However, note that no user information is collected for other purposes, such as personalizing advertisements or other content. These trackers typically do not require user consent.
  • Performance cookies (analytics or quantification): These cookies track and measure your behavior when visiting a website or application, including quantifying the impact of advertisements. The information collected by this type of cookie is used to measure website or application activity to improve it based on data analysis. These trackers may not require user consent if certain criteria are met.
  • Functionality cookies (preference or personalization): These cookies remember information so that when you access a particular website or application, your experience is unique and different from other users, such as language, the number of search results to display when performing a search, the appearance or content of a website or application based on your browser type or region, etc. These trackers typically do not require user consent.
  • Behavioral advertising cookies: These cookies store information about your behavior, obtained through continuous monitoring of your browsing habits. These cookies aim to manage and efficiently display advertising spaces, allowing for the creation of specific profiles that ensure the display of relevant ads. These trackers require user consent.
  • Social media cookies: Websites or applications may contain features from third-party websites (e.g., social media) that integrate scripts or other features capable of reading, and sometimes storing, cookies and similar technologies on your browser or device (usually for behavioral advertising purposes). Publishers of websites or applications that integrate features incorporating social media cookies or similar technologies have no access to or control over these cookies or the information third parties may collect, as they manage their own purposes and privacy practices. Therefore, before accepting the installation of these cookies on your devices or browsers, it is recommended that users review the privacy policies of the third parties responsible for these cookies and similar technologies. These trackers require user consent.

Below is a list of third parties that may install social media cookies and similar technologies on your devices and browsers, along with links to their corresponding cookie and privacy policies. We recommend reviewing these policies before deciding on the use of these types of cookies or similar technologies.

Detailed information on cookies and similar technologies that may be installed on your device or browser as a result of accessing and browsing this Website is provided below, in the section "Detailed Information on Cookies and Similar Technologies."

DETAILED INFORMATION ON COOKIES AND SIMILAR TECHNOLOGIES

This Website uses cookies and similar technologies that store and retrieve information as you navigate. The specific uses of cookies and similar technologies on this Website are described below.

By clicking on the "Set my preferences" button, you can set or reject each of the categories of cookies on this Website at any time.

HOW TO CHANGE YOUR COOKIE SETTINGS OR WITHDRAW YOUR CONSENT TO THE INSTALLATION OF COOKIES AND SIMILAR TECHNOLOGIES

If you have authorized the installation of cookies and similar technologies through the cookie management and configuration system used by the Data Controllers on this Website, you can delete or modify your settings at any time by clicking on the 'Set my cookies' button or via the tools available in your browser.
If you choose to use the tools provided by your browser, please note that the process of changing settings or deleting cookies and similar technologies may vary depending on the type of browser you are using. Below is a list of links to the main browsers, offering instructions on how to modify your cookie settings or delete all cookies and similar technologies:

Please note that some features of the Website are only available if you allow the installation of cookies or similar technologies on your devices. If you choose not to accept or to block certain cookies and similar technologies, this may affect the normal functioning of the Website or prevent access to certain services, if applicable.
If you would like more information on how to withdraw your consent or disable cookies, or if you have any questions about the Website’s Cookie Policy, please feel free to contact the Data Controllers at the following address: privacy@marineland.fr or Marineland – DPD – 306 av Mozart – 06600 Antibes.

CHILD PROTECTION

Interaction with this Website and the use of online forms, including forms for purchasing products and services, are not intended for minors under the age of fifteen (15). Therefore, whenever possible, users are asked to enter their date of birth to verify compliance with this requirement. The Data Controllers are not responsible for the use of devices or terminals by users under the age of fifteen (15) to browse this Website.

We are particularly committed to protecting information related to minors. If you are under the age of fifteen (15), you must inform your parents or guardian before continuing to browse this Website so that they can accept, configure, or refuse cookies from this Website on your behalf. If you are a parent or guardian and are concerned about how we use your child's personal data, please feel free to contact the Data Controllers at any time at the following address: privacy@marineland.fr or Marineland – DPD – 306 av Mozart – 06600 Antibes.

INFORMATION COLLECTED THROUGH THE USE OF COOKIES AND/OR SIMILAR TECHNOLOGIES 

When technical and necessary cookies are installed on your device or browser, or when you expressly allow the installation of any other types of cookies and similar technologies on your devices or browsers, the Data Controllers of the Website and third parties (e.g., service providers) may collect certain information, including but not limited to the following:

  • Technical information about your devices, including but not limited to, characteristics of the Internet connection and/or other networks, your IP address, your mobile device identifier, your operating system, your browser type, or other software or data on your computer, and other technical details.
  • Information about the use of services on this Website, including but not limited to, metric information on when and how users utilize our services, traffic data, geolocation data (city and country), the date and time of your last visit to the Website, and access to the content you chose to view during your last visit.
  • Information regarding your informed consent expressly given for the installation of cookies and similar technologies on your devices, including your consent status as proof of the required and granted consent.

In any case, the Data Controllers wish to inform you that the personal data collected through the installation of cookies or similar technologies have been pseudonymized so that you cannot be directly identified. However, please note that this Website may also contain logos or features from third parties that incorporate cookies which may collect information for purposes over which the Data Controllers have no control. We strongly recommend reviewing the privacy policy and cookie policy of each of these third parties before accepting or declining the use of cookies, to know exactly what information they may collect.

USE OF COOKIES AND SIMILAR TECHNOLOGIES

Data Controllers

The Data Controllers are:

  1. SAS MARINELAND, the company that operates the Marineland marine zoo, Kid’s Island park, and Adventure Golf mini-golf, headquartered at 2 route de la Brague, 06600 Antibes, FRANCE.
  2. Parques Reunidos Servicios Centrales, S.A., a company whose registered office is located at C/Federico Mompou, 5, Parque Empresarial “Las Tablas,” Building 1 – 3rd floor, 28050, Madrid, SPAIN, which manages the central services of the parks.

Both companies act individually as Data Controllers and jointly as joint Data Controllers (the "Data Controllers" or "Publishers"), meaning they have contracted and are jointly responsible for processing the information collected through cookies and similar technologies integrated into this Website (except for third-party cookies, which are the responsibility of parties other than the Data Controllers).

If you have questions regarding the processing of your personal data or if you would like to request a copy of key sections of the agreement concluded between the joint Data Controllers, please write to the Data Protection Officer (DPO) at privacy@marineland.fr or Marineland – DPO – 306 av Mozart – 06600 Antibes, FRANCE.

Purposes and Legal Basis for Processing

The purposes of the processing are described in the section “Detailed Information on Cookies and Similar Technologies.” Except for strictly necessary cookies (see technical necessary cookies), which are exempt from consent, the legal basis for processing related to other cookies is your express and informed consent, which you can manage and withdraw at any time as described in the section “How to Change Your Cookie Settings or Withdraw Your Consent to the Installation of Cookies and Similar Technologies.”

Recipients

The Data Controllers may share the information collected with the following persons:

  • If necessary, with all competent authorities and bodies, including law enforcement, courts, and public prosecutors, in order to comply with any legal obligations applicable to the Data Controllers under EU law and/or national laws.
  • Service providers acting on behalf of and for the account of the Data Controllers as subcontractors, following their instructions at all times. These service providers may, for example, provide analytical and measurement services, advertising personalization services, technical services for the functioning of the Website, services allowing users to manage their consent, etc.
  • Third parties that install cookies or similar technologies from their own domains or the domains of the Data Controllers when these third parties manage the objectives of those cookies and/or similar technologies and the information they collect. These third parties may include owners of major social networks (Facebook, Instagram, YouTube, etc.).
  • If you consent to the use of behavioral advertising cookies, the information collected (anonymized IP, device or browser data) will be processed in the European Economic Area (EEA) by Salesforce, our cloud marketing platform operator. Exceptionally, in cases such as disaster recovery situations (i.e., the process of recovering lost data and functionality due to accidental or human-originated disasters), Salesforce may also need to process this information outside the EEA (international data transfer), including in countries that do not offer a level of protection comparable to that provided by European data protection law. In such cases, the Data Controllers have entered into binding contractual commitments with Salesforce that ensure the implementation of appropriate security measures so that your personal data is processed at all times with an adequate level of protection comparable to that required in the EEA (standard contractual clauses approved by the European Commission, additional security measures in accordance with the decision C-311/18 of the Court of Justice of the European Union, and subject to certification mechanisms). Furthermore, transfers to the United States, which are considered a country providing an adequate level of personal data protection following a decision by the European Commission on July 10, 2023, may also occur. Salesforce has committed to comply with the new data protection framework resulting from this decision and is registered on the list managed by the U.S. Department of Commerce. Transfers of personal data from the European Union to entities listed on this list can therefore occur freely, without specific regulation through “standard contractual clauses” or another transfer instrument. For more information, feel free to contact the Data Protection Officer (DPO) at one of the addresses (postal or electronic) indicated in the section “Rights” of this Cookie Policy. Remember that you can refuse the installation of cookies or change your cookie settings. For more information, please refer to the section “How to Change Your Cookie Settings or Withdraw Your Consent to the Installation of Cookies and Similar Technologies.”

List of Companies Using Trackers on Our Website and Potential Transfers to Third Countries

Data processing is generally carried out within the European Economic Area or in countries demonstrating an adequate level of protection.

However, please note that the Website uses cookies and similar technologies from third parties, which provide services to the Data Controllers and may store and access information they collect even outside the EEA:

Google Cookies: The Website uses certain services provided and developed by Google, Inc., a Delaware company in the United States, headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”), which use cookies and/or similar technologies. These services include:

  • Google Analytics: This is Google's analytics tool that allows the Data Controllers to understand how users visiting their website interact with it, providing usage statistics without necessarily identifying users (anonymized IP). You can check all information on how Google Analytics uses cookies and the information it collects via the following link: Google Analytics Cookie Usage.
  • Google AdSense: This service is used by the Website to enhance advertising. It is generally used to target ads based on content that is relevant to our users, improve reports on campaign performance, and avoid showing ads that users have already seen. These cookies do not contain information that personally identifies our users. You can learn more about how Google AdSense uses cookies and the information it collects by clicking the following link: Google AdSense Cookie Policy.
  • Google Ads (formerly Google AdWords): This is a service that uses conversion cookies primarily to help the Data Controllers measure how many users who click on their ads end up taking action on the Website (e.g., purchasing a product or service). These cookies allow Google and the Data Controllers to determine whether users actually clicked on the ad and then visited the Website. Conversion cookies are time-limited and are not used by Google for personalized ad targeting. You can learn more about how Google Ads uses cookies and the information it collects by clicking the following link: Google Ads Cookie Policy.
  • Google DoubleClick: This is a Google service under the DoubleClick brand that uses cookies to improve ad delivery. They are often used to target ads based on content relevant to a user, improve reports on campaign performance, and avoid showing ads that users have already seen. DoubleClick cookies do not contain information that personally identifies a user. Sometimes, the cookie contains an additional identifier that resembles an identification cookie. This identifier is used to identify an advertising campaign to which a user has already been exposed. To learn more about how Google DoubleClick uses cookies and the information it collects, click the following link: Google DoubleClick Cookie Policy.

If you consent to the use of these cookies, the information collected may be processed by Google outside the European Economic Area (EEA) (international data transfer), including to the United States, which are considered a country providing an adequate level of personal data protection following a decision by the European Commission on July 10, 2023. Google LLC has committed to comply with the new data protection framework resulting from this decision and is listed on the list managed by the U.S. Department of Commerce. Transfers of personal data from the European Union to entities on this list can therefore occur freely, without specific regulation through “standard contractual clauses” or another transfer instrument.

For reference:

Microsoft Cookies:

The Website uses certain services provided and developed by Microsoft Ireland Operations Limited, based in Ireland, which acts as the data controller for the search engine “bing.com” in the European region. Microsoft France is the establishment in France of the Microsoft group.

The American entity of the Microsoft group (Microsoft Corporation) may be a recipient of certain data, involving a transfer, particularly to the United States, which are considered a country providing an adequate level of personal data protection following a decision by the European Commission on July 10, 2023. Microsoft Corporation has committed to comply with the new data protection framework resulting from this decision and is listed on the list managed by the U.S. Department of Commerce. Transfers of personal data from the European Union to entities on this list can therefore occur freely, without specific regulation through “standard contractual clauses” or another transfer instrument.

To unsubscribe from Microsoft's targeted advertising, click here : https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads.

For all practical purposes

  • Microsoft privacy and cookie policy: https://privacy.microsoft.com/fr-fr/privacystatement 

Please note that you can choose whether or not to install cookies or similar technologies on your devices or browsers, and if you accept, you can modify your cookie settings or disable previously installed cookies at any time via the consent management platform used on this Website or through the mechanisms provided by various browsers, as described in the section "How to modify your cookie settings or withdraw your consent to the installation of cookies and similar technologies."

Finally, we remind you that following the installation of cookies or similar technologies by third parties, these third parties may carry out international transfers of all data or information collected. You can find out more about this by consulting the privacy and cookie policies of each of these third parties. To facilitate consultation, the Data Controllers have listed some of these third parties, specifying links to their respective privacy and cookie policies in the section "Detailed information about cookies and similar technologies."

Data retention period

Information will be processed for the periods indicated in the section “Detailed information on cookies and similar technologies”. Upon expiry of the indicated retention periods, such information will be deleted, unless the Data Processors are required to comply with certain legal responsibilities arising from the processing of such information, in which case it will be retained for the period corresponding to the prescription applicable to such responsibilities for the exercise or defense of claims in accordance with European Union and/or national laws.

Rights

You can manage or withdraw your consent at any time by following the instructions included in the section “How to change your cookie settings or withdraw your consent to the installation of cookies and similar technologies”.

You may also withdraw your consent or exercise any other rights you have under data protection regulations, including your rights of access, rectification, erasure, objection, limitation of processing, portability and, where applicable, your right not to be subject to automated individual decisions, including profiling, by sending your request in writing to the Data Protection Officer of the Data Processors at privacy@marineland.fr or Marineland - DPD - 306 av Mozart - 06600 Antibes, FRANCE...

You may also file a complaint with the Cnil.

With regard to third-party cookies, if you wish to know how to exercise your rights under data protection regulations, please refer to their respective cookie and privacy policies. For ease of reference, we have included links to these third parties' cookie and privacy policies in the “Detailed information on cookies and similar technologies” section.

Cookie policy updates Contact details

The content of this Cookie Policy may change from time to time depending on the cookies and similar technologies used by this Website.

We recommend that you review this Policy each time you access this Website to ensure that you are up to date on how cookies and similar technologies are used and for what purposes, and to be aware of any changes. 

Cookie Policy last updated: October 2024.

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ORANGE VIGILANCE ALERT

Weather alert: Marineland is exceptionally closed this Friday 20 October 2023. Heavy rain is expected in the Alpes-Maritimes and the département has been placed under a vigilance orange for "rain and flooding" from midnight to midday on Friday and under a vigilance orange for "waves and submergence" from 4am to 4pm. Our teams will of course be on hand to look after the animals.
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